Customer Receives Drenched Fallout: Anthology

User VampKittin on imgur shared real pictures of a destroyed Fallout: Anthology shipment. The claim is that UPS sent the brand new product completely damaged and soaked, as if dunked in a body of water. It doesn’t seem any company has owned the responsibility yet.

The picture below displays the items that are supposed to be included in the package.

whats supposed to be included

There’s even room for Fallout 4, for when it releases.

Here’s what VampKittin received.

Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur
Photo Credit: VampKittin & Imgur

The user’s response to all of this?

“When I posted this I was simply sharing my misfortune as the collectors item I ordered was completely ruined. I love Fallout, I collect Fallout and I purchased this item based solely on the packaging. I just couldn’t really believe that UPS had somehow gotten the whole thing wet and repackaged it with the label torn off the way it was. That being said, I already contacted UPS, Bethesda and GameStop prior to posting this. I wasn’t looking to get anything out of this. All I wanted was a replacement which I am going to wait patiently for anyway. Okay so… here is the current situation. UPS essentially filed this away and didn’t seem to care what happened to the package. In my opinion, they are responsible. I’m sure it was some dude in transit that just didn’t care. I’ve never had any problems with UPS before. I Tweeted UPS/GameStop and someone else Tweeted Bethesda for me. Bethesda got back to me and said they would look into it. UPS told me to e-mail them after I told them I already called them. Bethesda got back to me and said that there was nothing they could do about it and that it needed to be handled by GameStop (they were really nice about it and I do not fault them, the damage was on UPS). I have several friends who work as GS who sent me the actual Customer Service line and spent several hours on the phone with them. They told me to take it back to GameStop where the manager can decide to give me a replacement or a receipt for me to call the support line again in order for them to send a replacement. They also gave me $20 off my next online purchase just because I wasn’t a total asshole on the phone about it. They said that total damage doesn’t happen that often. I didn’t tweet Bethesda because I knew this wasn’t their fault and I wasn’t looking for anything other than simply sharing how horrified I was at the condition of the collectible. Bethesda will always have my support, they are my favorite developer and they are wonderful people. I buy all their stuff anyway, but I digress…”

As a person who has personally had issues with shipments in the past, my opinion aligns with VampKittin’s. If you pay for a service, then the service should be completed in timely fashion with goods arriving in pristine condition.

FEATURED IMAGE CREDIT: VampKittin/IMGUR

Daniel Mihailescu
danjamllc@gmail.com